We are primarily partnered with Australia Post, however will utilise other partners upon request, or in some other rare cases.

All orders can be collected from the Spirits of France office at 7/200 Turner Street, Port Melbourne, Victoria, 3207

Orders can be collected Monday to Friday, 9:30am to 4:30pm, excluding public holidays

We do not give a refund or replacement if a customer simply changes their mind about a product. Spirits of France follows the Australian Consumer Laws, which will entitle a customer to receive a refund or replacement for a major problem with a product covered by consumer guarantees.

All products which are listed as in stock are ready to ship from Melbourne. No need to wait!

The only exception is our vintage requests range, which we order upon request.

This is determined on a case by case basis. With the Vintage Requests Range, we order upon request from our partners in France.

Spirits of France will work as quickly as possible to get you the bottle, however, it will usually take between 2 and 4 weeks before it arrives in your hands.

General T&C's apply to all promotions. Promotions are only valid within their advertised period. Promotions and discounts cannot be compounded. All discount codes must be entered at the checkout during the time of the purchase. Selected promotions will limit customers to one use per promotions. Spirits of France reserves the rights to alter a promotion at any time with sufficient public notice. Any questions regarding specific terms and conditions for a promotion, please contact sales@spiritsoffrance.com.au

For members who are accessing our new website for the first time, or who haven't been on Spirits of France since July 2021, you'll need to create a new account. 

Thankfully, if you create a new account with the same email you've used in the past, your account will automatically fulfill and your order history will be accessible. 

Only shoppers with accounts can be see their order history. This can be done when you log in to your account, and simply click on Order History.

Yes, Spirits of France offers top level security, with first tier payment gateways. You can shop with confidence!

Please email us at sales@spiritsoffrance.com.au and we will assist you or resolve the problem as quickly as possible.

You can contact us through our contact page! We will be happy to assist you.